Contact Us

Have questions, feedback, or need support? We're here to help! Choose the best way to reach us below.

General Support

For help with using the player or reporting bugs.

support@ottplayer.online

Legal Inquiries

For terms of service or privacy concerns.

legal@ottplayer.online

DMCA / Copyright

To report copyright infringement.

dmca@ottplayer.online

Frequently Asked Questions

Before contacting us, you might find answers in our FAQ section or blog articles. You can also review our stream testing policy to understand how we validate issues.

Response Time

We aim to respond to all inquiries within 24-48 hours during business days. For urgent legal matters (DMCA), we respond within 24 hours.

💡 Before You Contact Us

  • Check our FAQ for quick answers
  • Review our Privacy Policy and Terms of Service
  • Make sure you're using the latest version of your browser
  • Try clearing your browser cache if experiencing technical issues

What to Include in Your Email

To help us assist you faster, please include:

  • Subject: Brief description of your inquiry
  • Browser & Device: What browser and device you're using
  • Issue Description: Detailed explanation of the problem or question
  • Screenshots: If applicable, attach screenshots
  • Steps to Reproduce: For technical issues, include steps to reproduce the problem